Professional Development Session | What if Training Isn't the Answer (Virtual)
Talent Development and learning professionals are often asked to step in and solve team problems by providing training. But often the problem they are facing can’t be completely solved by even the most robust training course, video, or e-learning product.
As a Talent/Learning professional, how do you find this out before you spend the time to create the learning product? How can you be sure that the training you provide will hit the mark and really solve the problem? And if you find out it won’t, how do you guide stakeholders to an alternate solution?
In this session we will explore a five step process to diagnose the performance issue(s) in a team and determine the matching solution(s) whether or not that includes training. You’ll learn where to start, what questions to ask, and how to match gaps to solutions that will solve the problem.
Vice President of Learning Experience,
Jess Almlie has worked in the talent development field for over 20 years in non-profit, for-profit, and higher education organizations. Currently, Jess serves as the Vice President for Learning Experience at Discovery Benefits, a WEX Company where she is responsible for casting vision, defining effective learning strategy, developing learning leaders, and working collaboratively across the organization. Jess holds a Bachelor's in Organizational Communication from Concordia College-Moorhead, A Master's in Educational Leadership from North Dakota State University, and a Certificate in Improving Human Performance from the Association for Talent Development. She is a former board member and president for ATD ND and currently volunteers as a National Advisor for ATD Chapters throughout the country.
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